The faces behind the website

Lisa Smith

Here’s Caitlin. She’s been working in HR since 2014, helping fast-growing startups get the people side of things right from the very beginning. Whether it’s setting up solid foundations, building inclusive cultures, or guiding teams through change, she makes sure companies have everything they need to thrive and that their people do too.

She brings a friendly, fair, and down-to-earth approach to everything she does. No corporate jargon, no drama, just practical, people-first support that makes a real difference.

She knows that in the fast-paced world of startups, things can change overnight. That’s why she focuses on what really matters: creating workplaces where people feel supported, valued, and able to do their best work. She’s proud to be part of BTC, helping businesses grow with heart.

Email her at caitlin@btcpeople.co.uk

Meet Lisa. She really cares about making sure you, your colleagues and your future colleagues feel included at work. She’s got a wealth of experience and expertise in all things People and very passionately brings a fresh perspective to “HR”, helping her clients build a culture that truly reflects their values. She set BTC up to show you all that HR isn’t the place where ideas go to die!

She approaches every challenge with a unique and creative perspective and is proud to do things differently. In a world where trust is everything, she's built a reputation as a trusted partner, always going above and beyond to meet the needs of her clients. With her no nonsense approach, she's exactly the kind of HR partner you want by your side as you navigate the ever-changing landscape of the modern workplace. Connect with her on Linkedin,

A woman with dark hair pulled back, smiling, sitting at a marble table against a brick wall. She is wearing a sleeveless white top with black leaf patterns and has a white handbag next to her.

Caitlin Stevens

Molly Cox

Mol’s your girl for all things operational; we’re talking handbooks, recruitment, letters, annual leave. The works! You’re safe in Mol’s hands when it comes to compliance, and she’ll teach you best practice along the way too. She’s got a great eye for detail and design, so your policies and handbooks won’t only reflect you with their content, they’ll be beautifully branded up nd accessible too.  

She knows exactly how you can enhance your recruitment practices to diversify your people, how to host inclusive away days and parties and can help you with language too. She can navigate those more difficult conversations when you’ve got to win some people over…. if you get what we’re saying!

Currently off on maternity leave.

Connect with her on Linkedin or pop her an email, molly.cox@btcpeople.co.uk